Housing counselling
Housing counselling is a free and confidential service that provides, where necessary, support and advice on various housing challenges to A-Kruunu residents.
What is housing counselling?
Housing counselling is a free and confidential service that provides, where necessary, support and advice on various housing challenges to A-Kruunu residents. The aim of housing counselling is to prevent problems at an early stage and to support residents in maintaining a smooth-running everyday life. You can contact housing counselling at a low threshold - the earlier, the better.
What does a housing counsellor do?
• They investigate rental debt situations and help in determining the most suitable available benefits. They cooperate with rental supervision.
• They carry out site visits together with property managers and work in multiprofessional cooperation with social sector actors.
• They help in resolving disruptions and, if necessary, support mediation.
• They investigate a resident’s overall situation so that the right kind of support and services can be found in a timely manner.
• If necessary, they will refer you to the social services suitable for you.
• The provide guidance and advice on housing-related issues.
How to contact the housing counsellor
You can contact our housing counsellor at asumisneuvonta@a-kruunu.fi or by calling our customer service +358 207 207 100 Mon–Fri from 12:00 to 14:30. You can submit a call request to our housing counsellor with customer service and the housing counsellor will call you back as soon as possible.